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Restaurant Manager

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage the restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience. (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait for staff.
• Familiarities with restaurant management software, POS.
• Strong leadership, motivational, and people skills.
• Acute financial management skills.
• Experience in hospitality management or culinary schooling is a plus.

Salary: AED3,500.00 – AED4,500.00 per month

 

 

Job Type: Full Time
Job Location: United Arab Emirates

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